Who is responsible when an agent gets it wrong

Agents have left the pilot stage and do real work in business software, health care, logistics, and finance. What remains is a question most organizations cannot answer: when an agent deletes a record or sends the wrong message, who is responsible? It is telling that Obsidian Security raised $85 million in August at a $1.1 billion valuation, and that more than 70% of its customers already let agents into third-party apps.

Agents have left the pilot stage and do real work in business software, health care, logistics, and finance. What remains is a question most organizations cannot answer: when an agent deletes a record or sends the wrong message, who is responsible? Why the question opened now While agents were pilots, a mistake was an anecdote. Since they started working in production, a mistake is an event with consequences, so a procedure, a record, and a responsible person are all required. Most organizations have the first, rarely have the second, and almost never have the third. The market signal Obsidian Security raised $85 million in August at a $1.1 billion valuation. The figure that says more than the amount is that more than 70% of its customers already let agents into third-party apps. What is not confirmed yet The $1.1 billion valuation is not in Obsidian's own announcement, which claims only that the company passed a billion dollars in value; SecurityWeek reports it. The $85 million round and the share of customers come from Obsidian directly.