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A Seattle newsroom that covers Amazon and Microsoft from close range and regularly breaks their stories with a named spokesperson on the record. Primary for what it reports first-hand, because the company statement appears there before it appears anywhere else. Check the byline: a wire rewrite carries no such statement.

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The blue Muse wordmark on a cream background, ringed by chat bubbles in which the agent offers to order Halloween costumes and reports that it has adjusted a budget.
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Amazon has cut Meta's Muse agent off from shopping on its store

Amazon says it has blocked Meta's Muse from buying on its site for customers, after asking Meta to leave the store out of the product and getting nowhere. Shoppers who send Muse to the site are shown a notice calling it an unauthorized agent and citing Amazon's terms. The objection is not automation: it is that the agent arrived unannounced and does not say who it is while it browses. For anyone building an agent that acts on someone else's site, this is the first clear case fought over terms of service rather than over the federal anti-hacking law.

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